Welcome to Manboc.com! Below are answers to some of the most common questions our customers ask. If you need further assistance, feel free to reach out to us at wecare@manboc.com.

1. Orders & Payments

Q: How do I place an order?
A: Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Q: What payment methods do you accept?
A: We accept major credit/debit cards, UPI, net banking, and digital wallets like Google Pay, Paytm, and PhonePe.

Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or canceled within 12 hours of placement. Please contact us at wecare@manboc.com as soon as possible. For detailed cancellation policies, visit our Cancellation & Return Policy.

2. Shipping & Delivery

Q: How long does delivery take?
A: Standard delivery takes 3 to 4 business days, while express shipping takes 1 to 2 business days. Delivery times may vary based on location.

Q: Do you offer international shipping?
A: Currently, we ship only within India, but we are working on expanding our services internationally.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking link via email and SMS.

3. Returns & Refunds

Q: What is your return policy?
A: You can return unused items within 5 days of delivery. Items must be in original packaging with tags intact. For detailed return policies, visit our Cancellation & Return Policy.

Q: How do I initiate a return?
A: Email us at wecare@manboc.com with your order details and reason for return. Our team will guide you through the process.

Q: How long does it take to process refunds?
A: Refunds are processed within 3 to 5 business days after receiving the returned item.

4. Product & Warranty

Q: Are your products genuine?
A: Yes! We only offer 100% authentic and high-quality products sourced from trusted vendors.

Q: Do your products come with a warranty?
A: Some products come with a manufacturer’s warranty. Warranty details are mentioned on the product page.

5. Account & Support

Q: Do I need to create an account to place an order?
A: No, you can checkout as a guest. However, creating an account allows you to track orders, save addresses, and get exclusive offers.

Q: How can I contact customer support?
A: You can reach us at wecare@manboc.com or through our Contact Us page.

Still have questions? We’re here to help! Drop us an email at wecare@manboc.com, and our support team will assist you.