Last Updated: 24 Sep 2024

At manboc.com, we strive to ensure your satisfaction with every purchase. If you need to cancel your order or return a product, please review our policies below.

1. Cancellation Policy

How to Cancel an Order

  • You can cancel your order within 3 hours of placing it by contacting our customer support at wecare@manboc.com.
  • If your order has already been shipped, it cannot be cancelled. In that case, you may cancel it at your doorstep.

Cancellation Charges

  • No cancellation fee will apply if you cancel within the specified time frame. After that period, standard return procedures will apply.

2. Returns Policy

Eligibility for Returns

You may return items if:

  • The return request is initiated within 5 days of receiving the product.
  • The product is unused, in its original packaging, and includes all tags and accessories.

Non-Returnable Items

Certain items are non-returnable, including:

  • Customized or personalized products
  • Gift cards
  • Products on sale or clearance

How to Initiate a Return

You can processed your return through your order page or

  1. Contact Us: Email us at wecare@manboc.com with your order number and reason for the return.
  2. Return Instructions: Our customer support team will provide instructions for returning the product.
  3. Shipping the Item: Pack the item securely and send it to the address provided in the return instructions.

Return Shipping Charges

  • Return shipping costs will be covered by manboc.com only for defective or damaged items. For other returns, you may be responsible for the return shipping charges.

3. Refund Process

Refund Timeline

  • Once we receive and inspect your returned item, we will process your refund within 3-5 business days.
  • Refunds will be issued to the original payment method used at the time of purchase.

Partial Refunds

We may issue partial refunds for items that are not in their original condition or have missing parts.

4. Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us within 2 days of receipt.
  • We will guide you through the return process and issue a full refund or replacement.

5. Changes to This Policy

manboc.com reserves the right to update this Cancellation and Returns Policy at any time. Any changes will be posted on our website, and the updated effective date will be indicated.

6. Contact Us

For any questions or concerns regarding our Cancellation and Returns Policy, please reach out to us at:

Email: wecare@manboc.com